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Contact Us
We would love to hear from you. Our team is here to help.
How Can We Help?
Whether you have a question about our products, need help with an order, or just want to say hello — we are here for you.
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Email Us
support@tucady.com
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Response Time
We typically respond within 24 hours
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Order Support
Include your order number for faster help
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Visit Us
Room 2107-98, 21st Floor, Building 1, No. 200 Changjiang Road, Yantai, Shandong 264200, China
Quick Answers
Common questions answered
What is your return policy?
We offer a 30-day hassle-free return policy on all products.
How long does shipping take?
Standard shipping takes 7-15 business days within the US.
Do you ship internationally?
Currently we only ship within the United States.